I gave it a couple of days to e-mail you about the car as I wanted to make sure it wasn’t the fact that I didn’t have to ride the motorcycle that was driving my feelings BUT I can tell you honestly now that you guys nailed it!!! She is a BEAST!!! My congrats to you and Mark and the rest of your team for an OUTSTANDING job!
European Auto Tech is not like the others – they actually listen to their customers! While troubleshooting a weird, complex problem, they involved me in the process of finding a solution. My hunch told me that the solution was something different than simply replacing an electronic module. Mark, my technician, was persistent and found the root cause of the problem an offered a safe, innovative and inexpensive solution that seems to be working perfectly! Well done!
For a half dozen years, we have received such good care from European Auto Tech. I trust them. I am loyal to them. They stand behind their work. Their mechanics are terrific. They are straightforward about costs. Their estimates are spot on. Dana, their people-person, is a treasure! She is precise, thorough, patient. She makes sense of mechanical matters; she’s always quite clear on costs; and always provides a detailed and comprehensible explanation of what has been done and what is recommended to be done. I never depart without a printed estimate of the mechanics suggested work.