Read Demandforce Reviews of European Auto Tech

Reviews of European Auto Tech

Latest Reviews

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Historical Reviews

5 stars Customer since 2014

Great customer service, got my car back in a timely manner. Very specific and simple explanation of the work done on my vehicle. Even quick washed at end of service.

5 stars Customer since 2012

I have been going to European Auto Tech for a few years for my Porche and Bmw and I can say I HIGHLY recomend them. They are very professional and knowledgeable.

I have never had an issue and wouldn’t go anywhere else.

5 stars Verified customer

Always honest and reliable. Excellent alternative to a Dealer

5 stars Customer since 2015

Courteous, friendly and professional. Their knowledge of foreign cars is respected and appreciated by all their customers! I will definitely go back (when and if needed)! πŸ™‚

5 stars Customer since 2007

I trust that Jeff, the mechanic who works on my VW, is highly competent and knows VW inside and out.

5 stars Customer since 2006

such great service. can always depend on estimates;updates on progress. John, Linda, Dana and Jeff make sure things are done right the first time.

European Auto Tech replied:

Thanks for a great review Ellen!

5 stars Customer since 2013

Good quality service with a focus on customer satisfaction.

European Auto Tech replied:

Thanks Reggie!

5 stars Customer since 2014

Great costumer service very helpful mechanics I’ve already recommended people

European Auto Tech replied:

Thanks Jerrod!

5 stars Customer since 2014

I was very happy to receive the same product and service at a way better price then I have received at other auto shops in the past. Not to mention I only had to wait about 30 minutes.

European Auto Tech replied:

Thank you Tabitha!

5 stars Customer since 2013

I had a scheduled service appointment. I was called during the day with their recommendations for services to the vehicle. The service was performed as described and the vehicle was ready when promised. Excellent auto service company.

European Auto Tech replied:

Thank You! Great review!

5 stars Customer since 2012

European auto tech is always a pleasure to work with.

European Auto Tech replied:

Thanks for a great review Eileen!

4 stars Customer since 2013

Awesome customer service, follow-up, communications and committed to quality Service.

European Auto Tech replied:

Thank you Reggie!

5 stars Customer since 2014

Pleasure to work with, accurate quotes, timely, knowledgeable and skilled. I have absolutely no complaints, and would definitely use their services again!

European Auto Tech replied:

Thank you Stanley!

5 stars

Repair done properly and efficiently. Thanks.

5 stars

Great, super fast service

5 stars Customer since 2015

PROMPT AND THOROUGH, AND FRIENDLY, TOO!

European Auto Tech replied:

Thank you John!

5 stars Customer since 2007

Always an excellent and professionally thoughtful evaluation of the vehicle conditions. And a very talented office personal. Best place to have your vehicle repaired and keeping it in god maintenance conditions.

Ignacio

European Auto Tech replied:

Thanks for a great review Ignacio!

5 stars Customer since 2012

I’m so glad to have their help keeping my 2005 Z4 going!

4 stars Customer since 2006

For many years I have used European Auto Tech when needed to service my current BMW.

I appreciate their knowledge, skill, and the friendly and honest staff! They are a pleasure to work with.

European Auto Tech replied:

Thank you Mike!

5 stars Customer since 2012

Nobody like car trouble. Thanks for making it bearable. The workmanship was spot on.

European Auto Tech replied:

Thanks for the great review Gregory!

5 stars Customer since 2011

As usual, they took care of the problem and my car is ‘purring’ again.

5 stars Customer since 2012

Thanks for great service. Also, for adjusting turbo blow-by catch can hoses for neat under-hood appearance.

European Auto Tech replied:

We appreciate the great review R.H.

Thank you!

4 stars Verified customer

Great work… High prices.

4 stars Customer since 2014

Appreciate the transparency exhibited by mechanics.

European Auto Tech replied:

We aim to please Michael! And Thank You!

5 stars Customer since 2014

Already recommended someone that went to Pep Boys for the BMW I got stranded there

European Auto Tech replied:

Thanks!

5 stars Customer since 2014

Excellent service and very courteous staff–very pleased!

European Auto Tech replied:

Thank you Jon!

2 stars Customer since 2006

Normally the service is great but this time fell short. I don’t know why it took all day to get an oil change when I had an appointment. Plus, I had to call to find out if the car was ready and heard back 30 minutes later (when I was on my way) that the car still wasn’t done. Then I had to wait while it was washed. Sorry, this is not what I am used to at your shop.

European Auto Tech replied:

Hi Carol

One of our Techs was out with back injury. Our workload was overwhelming. The front office was getting a makeover as well.

I?m not trying to make excuses. I just want you to know what we had going on.

I hope this is not a deal breaker for you. I will make this up to you. Sorry we fell short.

John

5 stars Customer since 2014

It was a kind of urgent repair to be done on my Volks Camper, was done fast!!!

Professional people!!!

European Auto Tech replied:

Thank you Gilles!

5 stars Customer since 2010

Inspection was complete and helpful for negotiating further repairs with the seller.

European Auto Tech replied:

Thanks Jeff!

5 stars Customer since 2013

It’s great being able to go in for service, knowing it will be done by someone who knows your car and really cares about it. A big plus at European Auto Tech is being confident they won’t try to sell you something you don’t need.

European Auto Tech replied:

Thank you so much!

5 stars Customer since 2009

thoughtful professional service as always. Thank you.

2 stars Customer since 2013

Wrong diagnosis problem of car every time. Car been service with timming belt and water pump, Some how water hose get loose leaked major coolant, Call and got tow back to the shop and can’nt find the where it leaked. had to paid for tow……

European Auto Tech replied:

This customer was in here over a year ago. I really don?t get this. We replaced a leaking water pump along with needed timing belt and tensioners. This was 6/3 /2013. There were recommendations to replace some deteriorated coolant hoses, cracked brake lines, ruptured engine mounts, tie rods, and bushings. All of these needed repairs were declined. A month later we replaced a failed coolant tank cap. That was it. We have not heard from this customer until this review a year later. He says that some water hose leaked coolant. Is this what was recommended and declined by this customer? We just don?t know because he never called us. I guess this was the last place he had anything done to his car. I have to assume he had an expectation of those parts that were needing replacement to last more than a year.

5 stars Customer since 2011

Always great service. Thank you!

5 stars Customer since 2010

Good job as usual.

European Auto Tech replied:

Thank You J.S.!

5 stars Customer since 2012

This was a warranty repair of work from 2yrs ago. They did not blink and fixed the defective part for free on the same day I brought my car in

European Auto Tech replied:

You can judge a shop by the repairs as well as how they handle their warranties.

Thank you W.C. for that review!

5 stars Customer since 2011

European Auto Tech diagnosed the problem quickly and gave me options since the part wasn’t readily available. It was back ordered through Phoenix for arrival that same afternoon. Since the task was relatively easy to do, I installed the part myself and saved the cost of the labor. Most places don’t give you that option!

European Auto Tech replied:

Thanks for the review Greg!

5 stars Customer since 2007

I wouldn’t take my VW anywhere else. Jeff, their mechanic, is the only one who I want touching my car. He, in my opinion, is highly competent and knows VW inside and out.

European Auto Tech replied:

Thanks Lou for that great review!

5 stars Customer since 2014

Professional service and great experience. Willing to work with customer’s request, even installing customer provided parts, which most other indys won’t do. I will come here for my future modification needs.

European Auto Tech replied:

Thank you for the review J.E.!

5 stars Customer since 2014

Great service, friendly/ knowledgable staff. Just the facts and your one the road again!

European Auto Tech replied:

Thanks you so much S.B.!

5 stars Customer since 2011

As usual, a job well done.

European Auto Tech replied:

Thank you W.C.!

5 stars Customer since 2012

I have nothing but great things to say about John and his team! They are very professional in every way. I wouldn’t go anywhere else for service!!!

European Auto Tech replied:

Thank you for that nice review Bill. We are in business because of customers like you!

5 stars Customer since 2009

John,

I trust Mark implicitly and wouldn’t even think of taking my car elsewhere.

I also appreciate both Dana and Linda and the extra mile they go to make sure the customer is happy.

You are one smart man to have hired the people you have.

European Auto Tech replied:

Thank you so much Susan!

4 stars Customer since 2014

High quality service. They will give you a ride to and from your house if you need one which is excellent. A bit on the pricey side however hence the four stars. I highly recommend this place for standard repairs.

5 stars Customer since 2012

The best!

European Auto Tech replied:

Thank you for the great review!

5 stars Customer since 2006

fab as always! I continue to refer the shop to any one who drives a VW,BMW, or MB.

5 stars Customer since 2014

The work was completed as promised, on time, and everyone was so friendly yet professional. I finally have found a trusted car shop for life. Thank you John for awesome employees.

European Auto Tech replied:

Thank you C.C.! Yes they are awesome!

5 stars Customer since 2012

Great service as always.

European Auto Tech replied:

Always at your service John. Thank You!

5 stars Customer since 2014

Always helpful!

European Auto Tech replied:

Thank you David!

4 stars Customer since 2009

Great, prompt, professional service, but pricey.

5 stars Customer since 2009

Always excellent service.

5 stars Customer since 2006

I appreciate that each of the unforeseen problems that appeared was taken care of in the process of replacing the engine in my car. The car is performing excellently.

European Auto Tech replied:

Thanks Bob!

5 stars Customer since 2013

Excellent work!!

Thank you!

European Auto Tech replied:

Thank you Bronwen!

5 stars Customer since 2014

Polite, efficient, helpful.

European Auto Tech replied:

Thanks!

4 stars Customer since 2014

Thank you for all of your extra efforts to help me when I needed most.

European Auto Tech replied:

Thank you Daniel!

4 stars Customer since 2013

Good friendly, people who deliver quality service at a competitive price. I will use them again.

5 stars Customer since 2011

Thanks for taking care of the headlight for me!

5 stars Customer since 2009

Thank you for putting my car’s bumper back on so quickly. πŸ™‚ I have learned my lesson about driving through flooded streets.

5 stars Customer since 2007

Great job!!! Very thorough and very pleasant front desk.

Thank you Linda and Dana.

European Auto Tech replied:

The girls always get the credit!..:)

Thank you Ivan!

5 stars Customer since 2006

Went in for transmission, differential & A/C service. Thanks to your thorough trip inspection the water pump leak was found, and replaced under warrenty.

2 stars Customer since 2014

Quality of service didn’t match reputation. Old vehicles are tough, yes, but we had to return once to fix something not done right by mechanic, and now the door locks not working even though we did pay for that.

European Auto Tech replied:

The car was a 1985 Mercedes Turbo diesel. This car had many problems other than the door locks not working. There were lots of missing parts and compromised systems throughout this vehicle.

The driver?s door lock actuator was completely seized. That was the way the car drove in to our shop. The customer was given an estimate for this particular part to be replaced as a first step with no guarantee the rest of the door lock system would work the way it was supposed to. With approval we then replaced the door lock actuator. At that point the door locks did operate. The system works from a stored vacuum system. The system has to be free of leaks in order for it to operate after leaving it overnight or for any period of time. It did not work according to design. It would quickly deplete the source of vacuum when sitting and not be able to operate the door locks. This was a separate problem. It was explained in detail to the customer. They declined to go further.

5 stars Customer since 2011

The service is always excellent. My only concern is that every time I bring my car in there seems to be something else wrong that needs to be fixed. I understand I have appx. 130,000 miles on the car. Is it time to look at getting another car? Your thoughts would be greatly appreciated. Thanks, Cody

2 stars Customer since 2014

Yes, I’d recommend you without hesitation. 2 stars on this oil change because the low oil light sounded at worst possible moment on i-10 east, 20 miles from benson. Took a tongue lashing from wife entire way to gas city, where I purchased and added 1 quart valveoline synthetic. Turned out your guys filled 6.5 quarts to engine that needed 7 quarts, per previous invoices from other shops. Issue addressed with and 10 dollar credit granted for next visit to compensate the extra oil purchase. This incident aside, you are the only mechanics in my 15 years of car ownership to respectfully inform me of and explain exact procedures recommended, fully avail me of the options, the charges, etc. Your mechanics take meticulous notes and appear to be detail oriented, also a huge plus for me. Bottom line, I immediately wrote this one unfortunate incident off as an honest mistake and insisted to my wife that we continue availing of your shop for future servicing.

European Auto Tech replied:

We let car sit to make sure the oil level is accurate. Then we recheck it. Overfilling will damage Catalytic Converter. We never want to overfill. Somehow this got by. I will be changing shop procedures with reminder attached to work order that the recheck was done. This is a first for us. Thank you for pointing this out. We will only be better for it.

5 stars Customer since 2010

I enjoy Ricky personally and

his customer service attitude–very punctual too! And of course Dana & Linda are both personable and customer svc oriented–great front desk. I appreciate the water too. The mechanics I’ve met are also very personable. I just wish my VW didn’t have so many problems. See you soon for a new clutch–Oh Boy!

European Auto Tech replied:

Gary, Thank you so much for the great review! Hope your ride is better for you.

5 stars Customer since 2007

Wouldn’t take my VW to anyone but European Auto Tech!

European Auto Tech replied:

Thanks Lou!

4 stars Customer since 2014

a bit pricey but efficient and thorough

European Auto Tech replied:

Thank you Susan!

5 stars Customer since 2006

I always recommend Eurpean to my friends. Thanks for the wonderful service.

European Auto Tech replied:

Pam and Ed are the best! Thanks!

5 stars

Thank you for such excellent service!!

European Auto Tech replied:

Thanks so much!

5 stars Customer since 2006

Thanks for Every Thing!!!!!!!!!

European Auto Tech replied:

Thank you Pam!

5 stars Customer since 2009

Euro Auto Tech takes the time to look at my car and let me know what it needs. They catch things that I miss, to keep it running safely and smoothly.

5 stars Customer since 2014

You did everything that I asked you to do and more! I and defiantly coming back.

European Auto Tech replied:

Thank you Colin!

5 stars Customer since 2011

Everyone is very nice and helpful, they kept my car over the weekend due to my travel for which I am grateful. Thanks!

5 stars Customer since 2009

As always, the staff at European Auto were helpful & successful in fixing the woes of our old VW TDI. I highly recommend them for keeping older VWs healthy & on the road.

European Auto Tech replied:

Thank you S.S.!

5 stars Customer since 2008

I trust the people at European Auto Tech. My Mini is very special to my wife and me. I have been taking it to them for years and not one problem have I had. Good people there.

European Auto Tech replied:

Thank you Lloyd!

4 stars Customer since 2012

Only problem this time was the relaying of time when my car would be done, dropped it off on a Monday was told it would be Thursday, called Thursday to find the time to make arrangements to pick it up and got a sarcastic snicker saying oh no it won’t be done today, maybe Friday…for a double wrench service? I felt that there was a lack of communication this time. I’m happy with the work but just remember I’m juggling life for a week with no input on status. I bring my car to your shop all the way from Kolb and Pantano and have spent over five thousand dollars or more easily just last year alone with you.

European Auto Tech replied:

Sorry Janet. Did not mean to come off that way. It was not done intentionally.

3 stars Customer since 2014

Although we ran into parts-related problems late on a Friday afternoon, I can’t hold that against EA-Tech. The work was thorough and my car is now running fine. The cost of the work was reasonable and fair.

2 stars Customer since 2011

Had some work done there they left off a access cover from the underbody cover. I didn’t notice for quite a while and brought the car back for a oil change and told them about missing piece their response was we didn’t do it. They had just done a repair for a oil leak where the cover is located. Seemed to me a little chicken shit but my fault I should have gone over every inch of the car when picked up but I guess my business isnt worth the trouble to look for the missing piece

European Auto Tech replied:

The access panel that you mention was a small plastic cover that is attached to the belly panel. It is missing from a lot of cars because of the flimsy way that it attaches to the belly panel. They just fall off. That is the nature of the beast that we live with.

You were in for work in September of 2013 for work on your car. You then came back approximately five months later at the end of February saying that it was not put on. I assure you that we would have called you if we had seen it in our shop. We keep a super clean working area and would certainly notice it.

5 stars Customer since 2014

I was very satisfied with the service I received. I feel they were honest and forth coming with any service I may need in the future.

European Auto Tech replied:

Thank You RJ!

5 stars Customer since 2013

My visits are always professional and very informative. I appreciate the time given to me.

2 stars Customer since 2014

Wow! Took in what I thought was an ok running VW — come to find out, they made my car run like a new one. Everyone is helpful there, ride to work and picked up as well. They want to be your garage forever, and I am sold. I’ll take my VW there with confidence for their quality work. Cheaper than a dealer for sure.

European Auto Tech replied:

OK CC .Most excellent and great review! But what do I have to do to get five stars???:)

5 stars Customer since 2006

Loyal client for over a decade. They have services a BMW and currently a Mini Cooper. Can’t think of anything negative to report. They’ve treated me very well.

European Auto Tech replied:

Thank you so much H.W.!

5 stars Customer since 2012

Understand it was a tough job, everything works great

European Auto Tech replied:

Good to hear Dale. Thank you!

5 stars Customer since 2012

I always feel confident that my car has received excellent service by a friendly and honest staff who really care about their customers and value their business..

5 stars Customer since 2006

Thanks John.

5 stars Customer since 2013

I really appreciate your professionalism and quick turn around for service so my parents did not have to rent a car. Thanks!

European Auto Tech replied:

Great to hear! Thank you Brenda!

5 stars Customer since 2006

Consistently good service here.

European Auto Tech replied:

Thanks Quentin!

5 stars Customer since 2014

Excellent service. Friendly, helpful, timely service, terrific place!

5 stars Customer since 2012

Excellant service and quick help when I had a mechanical problem.

5 stars Customer since 2006

fab as always. it’s so great having a shop i can trust my “old” car to, and know that everything will be taken care of quickly and correctly. Thanks. Ellen

European Auto Tech replied:

Thanks Ellen! Great to see you!

5 stars Customer since 2006

So … How was all that fresh Dutch beer in Amsterdam, John ???

5 stars Customer since 2013

Still great service and very happy with how they maintain our Cayman! We will continue to keep going to European Auto Tech.

5 stars Verified customer

Recent estimate was very detailed. Office personnel was outstanding and very helpful.

European Auto Tech replied:

Thank You!

5 stars Customer since 2013

Knew exactly what to do. Always friendly both techs and office personnel.

European Auto Tech replied:

Great to hear! Thanks!

5 stars Customer since 2011

As usual, a job well done.

European Auto Tech replied:

Thank you!

5 stars Customer since 2013

These guys take great care of my Audi. I had a check engine light for lean fuel trim, which they diagnosed to be vapor leaks. They fixed said leaks and not only is the fuel trim code gone, but my car now runs the best it has since I got it. (I got it used)

European Auto Tech replied:

.Thanks R.A.!

5 stars Customer since 2014

Nice to know that a shop still cares about customer service. All quotes were accurate and shuttle service was reliable to the minute, thanks!!

European Auto Tech replied:

We appreciate yours comments J.D.

Thank You!

5 stars Customer since 2009

As always, excellent customer service and first rate professional repair. Thank you.

5 stars Customer since 2013

the car is back to normal and running great.

European Auto Tech replied:

πŸ™‚

5 stars Customer since 2011

Thorough professional service that got to the root cause of the problem, discovered a developing problem and fixed both at the same time, saving me money in the long run. Not the cheapest service in Tucson, but the best when you consider the quality of the work and the warranty plus they use genuine BMW parts – some competitor use cheap knock-off parts!

European Auto Tech replied:

Thanks Gregg!

5 stars Customer since 2013

From start to finish, the vist was personable. I didn’t feel as though I was in a revolving door. I appreciate the fact the what my car needed was emailed to me along with pictures of what needs my immediate attention. I am a life long customer now!

European Auto Tech replied:

It is great to hear that!

Thank you Samantha!

5 stars Customer since 2013

Nobody in town knows these cars like you do.

European Auto Tech replied:

Thanks D.M.!

5 stars Customer since 2006

Work is always on time and estimates are accurate. Love that Jeff always works on my car. John, Dana and Linda are fabulous.

European Auto Tech replied:

Thank you Ellen!

5 stars Customer since 2006

I’ve been bringing my vehicles to European Auto Tech for over 15 years and they just keep getting better! Great mechanics and outstanding personalized service.

European Auto Tech replied:

Thanks B.K.

They are like fine VINO! …:)

5 stars Customer since 2013

I was very pleased with everything about my visit. Not only did they fix the problem, and communicate with me via email as I was out of the country, but they also took my car to emissions for me while I was out of town! No extra charge! Saved me tons of time! It is not easy to find a mechanic to work on my VW, so I am glad I haver found European Auto Tech.

European Auto Tech replied:

Hi Autumn,

Glad we rocked the service for you! It was our pleasure! Thank you so much.

5 stars Customer since 2013

The work they did was excellent. I would not take my 911 for service anywhere else.

European Auto Tech replied:

Thanks Jim!

5 stars Customer since 2006

The problem with the shift linkage was repaired and works fine.

European Auto Tech replied:

Thanks Stan!

5 stars Customer since 2011

You did a great job with my 911. thanks for all the great work you did.

European Auto Tech replied:

Thank you John For a great review!

5 stars Customer since 2013

You guys are great! I’m much more avid about my car than your average Joe and would easily be able to detect whether you guys are a decent and respectable shop or not. Your prices are incredibly fair and the car has always been completely finished well before expectations. All repairs are cleanly and professionally done. Whenever I cannot complete a repair or a modification myself I know who will take care of me; my buddys’ over at European Auto Tech. Also this is nice because I also learn something everytime I go. Thanks guys! Continue the outstanding work.

European Auto Tech replied:

Thank you Clifton for that outstanding review! It is nice to know we are keeping up with your expectations. Have a Merry Christmas.

5 stars Customer since 2012

As always, everything was perfect. Thanks to all

5 stars Customer since 2009

As always, great work and personal service.

5 stars Customer since 2006

wonderful as always. Quick service, even for a minor problem. ty, couldn’t keep my “high mileage” baby going without you.

5 stars Customer since 2009

Another well done job. Had a door actuator go out which caused windows to roll down all by themselves anytime any place on my BMW E46. Mark knew exactly what the problem was and replaced it with new one and problem resolved. Thanks BMW EXPERTS. Why go anywhere else. James Twyman

European Auto Tech replied:

Thank you Jay!

5 stars Customer since 2013

These guys know VW Vanagons and did an excellent job of diagnosing and completing the repairs I needed. They completed the work promptly, kept me informed along the way and even did a follow up inspection when I had a concern. Both Jeff and John were knowledgeable and clear in explaining what needed to be done. I was experiencing clutch, alternator and emmission issues with my vanagon. They repaired the clutch, adjusted emmissions and installed a new tie rod end. I’m going to need to wait on the alternator repair.

Thanks. I’m glad I found a garage I can trust.

European Auto Tech replied:

Thank you for that great Review!

5 stars Customer since 2012

Great work great technician they know there there cars and clean work and alway open to show the issue of your car or what’s was going on with it highly recommend!

European Auto Tech replied:

That’s great to hear! Thank you !

5 stars Verified customer

Everything was perfect!

European Auto Tech replied:

Oh Good!….:)

4 stars Customer since 2013

I thought you guys to a fantastic job and would absolutely recommend you to a friend and plan on making you my personal mechanic so long as I am in Tucson.

European Auto Tech replied:

Thanks Sean!

That really means a lot to us.

5 stars Customer since 2013

Your service was excellent, everybody was so helpful and patient. Please tell Thank you for rerouting the hood latch and danna for being so helpful and thorough. The engine light has not come on yet. We will bring it back in when i get enough extra money to fix the key-less entry. Thank You.

European Auto Tech replied:

Thank you John!

5 stars Customer since 2012

I take both my Porche and BMW X5 there and can tell you without hesitation that the service is outstanding, the staff knowledgable and friendly.

European Auto Tech replied:

Thanks for the great review Bill!

5 stars Customer since 2008

You guys are always great!

4 stars Customer since 2011

Always excellent service and great customer service. The only drawback: My service engine soon light came back on today. I need to call for another appt.

European Auto Tech replied:

OK Cody. We will see what is going on.

4 stars Customer since 2013

Great service! We appreciate it!

European Auto Tech replied:

Thank you very much for a nice review Teresa!

5 stars Customer since 2006

Though it’s 22, they make my 525 run and drive like next to new!

European Auto Tech replied:

Good to know D.A. Glad it’s you testing out the temperature!….:)

5 stars Customer since 2013

Great, friendly shop! They all possess great people skills, and make a point to keep you informed about what they’re doing and why. I had the pleasure of dealing with Dana, Mark, and Rick, and have only praise for them!

European Auto Tech replied:

Great to hear Josh!

5 stars Customer since 2013

Great work and done in a reasonable time.

European Auto Tech replied:

Thank You Kathy!

5 stars Customer since 2010

Linda and Dana are always friendly and helpful and i loved how clean the car was when we picked it up.

European Auto Tech replied:

We aim to please Maggie. Thank you for a great review!

5 stars Customer since 2013

Very friendly and knowledgeable staff. Professional, quick and thorough. I would recommend this shop to anyone who is looking for quality service and repair work.

European Auto Tech replied:

Thank you so much Jim!

5 stars Customer since 2012

It is such a pleasure having you taking care of my car. And your shuttle service makes it so easy. Thank you.

European Auto Tech replied:

We are glad you had a great experience and we thank you for your business Judith!

5 stars Customer since 2013

My car seems to be working great… You found the issues and didn’t try to talk us into anything we didn’t need or want done. We had a great experience with this repair so far. Very informative and we knew every job that the mechanic was doing because of the estimate that was given. We will return if the need strides.

European Auto Tech replied:

Thank you for an awesome review Chad! We want customers for life and we will always do all we can to give you the very best service experience possible.

4 stars Customer since 2013

Good work, but you guys are expensive. But hopefully we get what we pay for.

European Auto Tech replied:

Count on it Malcolm. We want a customer for life. Thank you for your time writing this review.

5 stars Customer since 2009

Your warranty policy is a key reason I use European Auto Tech

European Auto Tech replied:

Thank You Charles! Always a pleasure to hear good feedback.

5 stars Customer since 2006

service is always done right; appreciate the inspection and notification of potential repair issues; ease of making appointments.

European Auto Tech replied:

Thank you Ellen!

5 stars Customer since 2006

I know I can trust the diagnosis and repair. I also needed a ride to pick up the car and it is always a pleasant experience.

European Auto Tech replied:

Thank you for a great review Stan!. It’s always our pleasure.

5 stars Customer since 2013

These guys are expensive, but seemingly do good work. They always seem to find another problem with my van ……. that may be good or bad — for me I like to keep the camper-van in tip-top shape so that it does not leave me stranded on some desolate road. Thanks. MS

European Auto Tech replied:

Thank you for the review Malcolm!

5 stars Customer since 2013

Great work, friendly and courteous!! I will come back… I’ve been to different Indy shops, and always got the runaround… Not here!!

European Auto Tech replied:

Thank you for a great review Sam!

5 stars Customer since 2006

as always, timely service, accurate estimates (not an oxymoron) and personal service above and beyond.

European Auto Tech replied:

It’s always a pleasure Ellen. Thank You!

5 stars Customer since 2011

Unexpected alternator failure – who knew that an E39 540 has a water cooled alternator! European Autotech took the time to explain the repair to me – it is more complex than normal – there were no surprises in the end! Prompt and timely service getting me to/from the rental car agency.

European Auto Tech replied:

Thank You Gregg!

5 stars Verified customer

I needed the work done in time to be able to get to work and they made it happen! Thanks so much!

5 stars Customer since 2007

good job, delivered on time, no surprises, and the car was washed when we picked it up! very cool….Milan

5 stars Customer since 2006

Work was promptly done at the time promised. Work was, as is usually the case at E.A.T., very well done.

European Auto Tech replied:

Thank you Bob!

5 stars Customer since 2008

Thank you for taking me on such short notice.

European Auto Tech replied:

We aim to please! Thanks Lloyd

5 stars Customer since 2013

Customer service was outstanding. I was called every time there was an update on the work being done, about the status of parts on order, and in general anything that my input could be had on. The quality of the work was impeccable. I will definitely return here.

European Auto Tech replied:

Your comments brought a smile to the crew!

Thank You Paul!

5 stars Customer since 2009

Always great service at European Auto Tech.

European Auto Tech replied:

Thank you John & Merel

5 stars Customer since 2007

My VW has 156,000 miles and, knock on wood, it’s running great. Thanks Jeff.

European Auto Tech replied:

Thanks Lou!

5 stars Customer since 2011

Professional, excellent service. Exceptional knowledge of cars and performance

European Auto Tech replied:

Pam and Bill is on the top of our list as well!

Thank you so much!

5 stars Customer since 2006

I can always count on you all for accurate information, spot on repair estimates and friendly, timely service. thanks, Ellen

European Auto Tech replied:

We are only here because of customers like you! Thank You Ellen!

5 stars Customer since 2006

Love E A T ! Would not let anyone else work on my SLK230. They are the best and fair prices. Thanks for a job well done guys!!!

European Auto Tech replied:

Thank you F.T.!

5 stars Customer since 2011

Always polite and friendly service completed correctly.

European Auto Tech replied:

Thank you V.S.!

5 stars Customer since 2008

John and his team at European Auto Tech are top notch! I have been bringing my 1982 Porsche 911SC to them for 6 years and have always been completely satisfied.

European Auto Tech replied:

Thank you so much Christopher!

4 stars Customer since 2013

Took my MINI in for new brakes, oil change, and inspection. They replaced pads and rotors with OEM parts. The front desk personnel were friendly and professional, however, I would have preferred meeting and talking with the actual mechanic who worked on my vehicle. Overall, a well-run organization.

European Auto Tech replied:

Thank You for a great review! Please keep in mind that we can always accommodate you if you want to speak directly to the Tech that is doing the repairs on your vehicle.

5 stars Customer since 2012

definitely yes!

European Auto Tech replied:

Thanks Sally!

5 stars Customer since 2010

Have been taking my Porsche 968 to them for three years.

5 stars Customer since 2009

European Auto Tech has always taken care of my repairs over the limit of expectations. I was in there for a broken inside door handle wire and while completing that task they always look for other things as part of their very specific inspections. While the techs were in the door panel they noticed my airbag was missing two screws which did not even look like OEM screws and did not have locking washers. They pointed it to me and just fixed it. ” That was the nocking noise I heard from the door and could not figure out what it was. Another company replaced a bad window regulator in the past and did a crappy job for sure. Will not use any company other than Auto Tech. Again great customer service and Techs have outstanding personalities and very OCD with their repairs. Thanks again Auto Tech Job well done again. Thanks

James Twyman

European Auto Tech replied:

Wow Jay! Can’t ask for better than that!

5 stars Customer since 2011

Thanks for the consistently great service!

European Auto Tech replied:

Thanks Lisa and Pat!

5 stars Customer since 2007

I always appreciate your prompt service along with your friendly and knowledgeable staff!

European Auto Tech replied:

Thank you so much F.J.!

5 stars Customer since 2013

Great service! Would definitely recommend European Bodytech to a friend.

5 stars Customer since 2013

I am ecstatic about the work European AutoTech performed on my cars. The staff is professional and the technicians are experts. They have ensured my cars remain a pleasure to drive.

European Auto Tech replied:

Thank you for the great review J.G.!

5 stars Customer since 2013

Excellent service, great work. Honest and dependable!

5 stars Customer since 2013

Excellent service!

5 stars Customer since 2010

Always reliable and friendly

European Auto Tech replied:

Thank you Ralph!

5 stars Customer since 2012

You did a great job and I appreciate your great attitude to customers. Thank you. George H. Garcia

European Auto Tech replied:

Thank you George!

5 stars Customer since 2013

The whole experience was excellent! They even provided me with pictures, videos and showed me the old parts.

European Auto Tech replied:

Thanks J.G.!

5 stars Customer since 2007

The staff at European Auto Tech are always at the top of their game, professional, responsive, and courteous. I would not take any of our 3 cars anywhere else!

European Auto Tech replied:

Much Thanks John!

5 stars

Excellent service.

5 stars Customer since 2010

I’ve been asked at car shows about BMW service–always recommend Autotech. As professional a group as you’ll find from office to techs.

European Auto Tech replied:

Thank You J.S.!

5 stars Customer since 2009

Again, Great work from European Auto Tech. Thank again. Just recommended a Female friend with a newer BMW out of warranty and she is going to be bringing her 2008 328 for next service.

European Auto Tech replied:

We will give your friend the red carpet treatment Jay….Thanks again!

5 stars Customer since 2012

European auto has done a great job helping me maintains Z4. Their staff is very friendly, skilled, and communicative.

European Auto Tech replied:

Thank You Eileen!

5 stars Customer since 2013

Great work! my bug is still running smooth! πŸ™‚

European Auto Tech replied:

Thank you Joey!

5 stars Customer since 2012

I have always received quality service from European Auto Tech and this last experience was no different. The staff was friendly and helpful. The car wash is a very much appreciated service as is the shuttle service. Without this service I would be in a very compromising permission. Another quality component is the health check your staff does on the car, letting me know of other issues the car has. I consider this to be a very valid and important factor in the relationship I have established with European Auto. The work performed was excellent, no further issues encountered. The car was back in my hands in a prompt and professional manner.

European Auto Tech replied:

Wow! Thank you for a great review Lindsey!

5 stars Customer since 2006

Great job as always!

5 stars Customer since 2011

Have total confidence in all work performed at European Auto Tech. Professional and and excellent Workmanship!

European Auto Tech replied:

Bill and Pam,

Thank you and we will miss you guys!

5 stars Customer since 2012

Thank you so much for your professional service!! I wouldn’t trust my BMW with anyone else!!

European Auto Tech replied:

Thank you Marina!

5 stars Customer since 2011

As always!!!

European Auto Tech replied:

Thanks Al!

5 stars Customer since 2012

Thanks to European Auto Tech!

They were great – helped me out with my antiquated 1998 BMW!

European Auto Tech replied:

Thank You Rebecca!

4 stars Customer since 2009

Service was very good and quick. However, after having and oil changed and the transmission serviced I can smell the lingering odor of old oil when I drive the car.

European Auto Tech replied:

Customer came back in to check for any oil leaking. We pulled belly pan engine cover down for inspection. Under side of car was completely dry.

Customer verified this.

2 stars Customer since 2012

Found it funny you decided to put your license plate frame on my car without asking. So do I get a discount for giving you free advertising? I need new tires and any discount would be welcome

European Auto Tech replied:

Sorry about no one asking. I will find out about that. All of our customers that would allow us to put a license plate on their car get free in town towing!

5 stars Customer since 2008

Outstanding service, friendly staff, trustworthy, and dependable. Highly recommended.

European Auto Tech replied:

Thanks G.D.!

5 stars Customer since 2008

Excellent service. They treat our car like it was their car. They even let Perseus the Rabbit wash it for us.

European Auto Tech replied:

I will pet Persecus for you…Thank you!

5 stars Customer since 2012

You have done a couple of oil changes for me. Excellent service, but a little pricey.

5 stars Customer since 2011

European Auto Tech is not like the others – they actually listen to their customers! While troubleshooting a weird, complex problem, they involved me in the process of finding a solution. My hunch told me that the solution was something different than simplying replacing an electronic module. Mark, my technician, was persistent and found the root cause of the problem an offered a safe, innovative and inexpensive solution that seems to be working perfectly! Well done!

European Auto Tech replied:

Greg,

It’s nice to hear from a customer that would take the time to express their feelings when things go right for them. Thank you for the post! John

5 stars Customer since 2012

Pleasant, easy, fast, thorough, and reliable on my first visit. Thank you!

European Auto Tech replied:

Thank you L,S.!

5 stars Customer since 2011

European Auto Tech goes above and beyond the calls to good mechanics! Very professional, and extremely caring! All with a clean car to top off solid repairs!

European Auto Tech replied:

Thank you Carrie!

5 stars Customer since 2013

I will definitely be back! Best and most honest service that I have received when it comes to cars! I would not take my BMW anywhere else to get serviced, but to European Auto Tech!

European Auto Tech replied:

Great to hear that Gabi! Thank You!

5 stars Customer since 2008

Their service is as good as it can get. Never had a problem with anything. I don’t trust just anyone with my Mini.

They even let Perseus the rabbit wash my car.

European Auto Tech replied:

I will pass that along to Perseus. Thanks Lloyd!

5 stars Customer since 2011

Friendly service and promt with updates! Love this team.

European Auto Tech replied:

Thanks Brandy!

5 stars Customer since 2013

Great service and very nice people to deal with! I’m from Sierra Vista and chose this place based off what the previous customers had left to say and I’m glad I went to EAT. I will continue to bring my vehicle to this place for any services. Thanks alot!

European Auto Tech replied:

Great review Thomas! Thank You!

5 stars Customer since 2013

My service experience was fantastic. Service was efficient and the people were very helpful. No plans to use the local dealership.

European Auto Tech replied:

Great review! Thank you Henry!

4 stars Customer since 2012

I really appreciate your suport with my battery issues.

European Auto Tech replied:

Glad to be of service Sally. Thank you for a great review!

5 stars Customer since 2007

Wouldn’t go anywhere else.

European Auto Tech replied:

Thank you Lou!

5 stars Customer since 2009

Super!!

European Auto Tech replied:

Thanks Shawn!

5 stars Customer since 2011

ended up having to take to dealer for warranty service, but diagnosis was right on the money and customer service was excellent as usual.

European Auto Tech replied:

Glad That worked out under warranty. Thank you for stars Bill!

5 stars Customer since 2010

Nice work, nice people.

4 stars Customer since 2011

Other than the length of time involved, it appears all the work paid off.

European Auto Tech replied:

Thank you for the great review. As always it was a pleasure working on your 1998 Boxster! John, Onwer

5 stars Customer since 2007

Wouldn’t trust anyone else to work on my VW beetle!

European Auto Tech replied:

You are the best Lou!

Thank You!

5 stars Customer since 2006

Exceptional service, great staff, reasonable prices. They are the best!

European Auto Tech replied:

We thank you Craig!

5 stars Customer since 2011

True and honest service at reasonable cost. Confident the work will be done in a professional and timely manner. I fully trust European Auto Tech with my marque!

European Auto Tech replied:

Thank you Bill!

5 stars Customer since 2010

All work was done very professionally.

5 stars Verified customer

Definitely recommend for BMW service.

5 stars Customer since 2012

AlwΓ ys a great job.

European Auto Tech replied:

Thank you John for a great review!

5 stars Customer since 2006

Excellent service provided at all levels. Very trustworthy. Warranties honored when appropriate. This type of service is appreciated.

European Auto Tech replied:

Thank you for your trust Chris !

John

5 stars Customer since 2013

Great job

European Auto Tech replied:

Thanks Ed!

5 stars Verified customer

Always friendly, competent service. Repairs and/or service performed correctly the first time. Convenient shuttle service.

European Auto Tech replied:

Thank you!

5 stars Customer since 2012

So far so good! πŸ™‚

European Auto Tech replied:

Thanks Eileen. We want to keep it that way..:)

5 stars Customer since 2013

Prompt courteous service done correctly and professionally

European Auto Tech replied:

Thank you for a good review Ivan!

5 stars Customer since 2013

It’s our second time going to EAT, they got us in on short notice and did a great job! We’ll continue to go to them for service on our Cayman S.

4 stars Customer since 2013

Good job

European Auto Tech replied:

We appreciate that!

5 stars Customer since 2013

European Auto Tech found possible gas leaks (safety first) now fixed

No charge for finding all problems (for future fixes) drove my car to the front door for personnel delivery – adds up to first class

And my new favorite car/fixer friends !

Inovative and on top of certain quirks cars have.

We recommend this conscientious establishment.

European Auto Tech replied:

Cat and Chris,Thank you so much for that nice review! I passed it along to the crew.

5 stars Customer since 2006

Always there in a pinch to help the DIY.Fast appointments. Great service.

European Auto Tech replied:

Thank you Mike!

5 stars Customer since 2006

As I said in person, I appreciate the service you (everyone) has provided to me. Please continue with what I perceive to be your ethics, skill and training.

European Auto Tech replied:

Thank you Heidi.You can count on it!

5 stars Customer since 2010

Always great service and competent, friendly customer service.

European Auto Tech replied:

Thank you for a nice review Ralph!

5 stars Customer since 2013

I got great service here. I feel like they truly cared about my car and they even personally contacted me to show me what needed fixed. How many auto shops do that? I’d reccomend these guys to anyone who owns a German car.

European Auto Tech replied:

Thank you so much for your comments.it means a lot.

5 stars Customer since 2011

Fast service and at the price quoted. Jeffrey was superb at showing me the issue and why it was important to fix it immediately. Highly recommend them!

European Auto Tech replied:

As always a pleasure Gregg! Thank you!

5 stars Customer since 2011

Wonderful service as usual!

European Auto Tech replied:

Thank you!

5 stars Customer since 2010

You are the best. Fast and friendly.

European Auto Tech replied:

Thank you Ralph!

5 stars Customer since 2013

Very friendly and the best prices in town for VW work. Will definitely be back again.

European Auto Tech replied:

I am glad we made a difference Thomas. Thank You!

5 stars Customer since 2013

I had chosen European Auto Tech based on their 3 year warranty for the replacement of my AC compressor. I was also impressed with the turn around time to replace it. I quoted 5 to 6 hours but it was completed in 3.

European Auto Tech replied:

Thank you Marcelo!

5 stars Customer since 2013

Prompt service, good experience!

5 stars

Excellent service.

5 stars Customer since 2012

As always… Great job!

5 stars Verified customer

My Audi decided to dump a power steering pump. I brought it to EAT and they promptly replaced it. I have power steering once again. I also brought it in for an oil change, which was done in a timely fashion and they also replaced a few bulbs that had gone out at no extra charge. If you need work done on a German car, you probably won’t get better service than these folks.

European Auto Tech replied:

Thanks !

5 stars Customer since 2012

Thank you for taking care of my daughter’s car at a moment when she was stuck between a rock and a hard spot. You were very communicative and took the time to explain everything to me in detail. I really appreciate the value of a competent mechanic and auto repair facility. Lisa was very please with your establishment as well. Job well done!

Dean Mouren-Laurens,

Huntington Beach, CA

European Auto Tech replied:

Dean,

Glad to be of service! Thank you for a great review!

5 stars Customer since 2009

They took me on short notice when I was having a problem, and gave me a courtesy wash when they were finished. Dana, in particular, is terrific.

European Auto Tech replied:

Thanks Mark!

5 stars Customer since 2012

John,

You guys are great as always.

The service you consistently deliver is what I would expect from BMW themselves and yet they fall very short compared to what you deliver time and time again.

Thanks so much to you and all of your staff for keeping me on the road!

European Auto Tech replied:

John,

Thank you so much for that great review!

John

5 stars Customer since 2011

Professional and honest as usual

European Auto Tech replied:

Thanks Dan!

5 stars Customer since 2009

We are always treated so well here. I will never take my car elsewhere. Thank you!

European Auto Tech replied:

We really appreciate Your business!

John

5 stars Customer since 2012

Work done was fast and complete. WIndows repaired and Headlights refurbished- look great. Dana was exceptional in helping get the service scheduled and complete quickly–outstanding work!

European Auto Tech replied:

Phil,

Thank you for a great review!

John

5 stars Customer since 2012

Great service. Nice guys.

European Auto Tech replied:

Thanks Blake!

4 stars Customer since 2009

+ located the problem

+ very good customer service and communication

– recommended change of air filter but it is K&N

5 stars Customer since 2012

Terrific job on my VW! Runs great now, and I feel like it will last another 100K. A special thanks to Dana was so helpful, friendly and supportive. Will definitely recommend this shop to my friends.

4 stars Customer since 2007

Am always appreciative of the friendly and professional service you provide, especially your quick response to questions and concerns. Thanks for helping to keep my car in such great shape!

European Auto Tech replied:

Thank you for your business Faith.

5 stars Customer since 2009

Thanks for everything!

Maria

European Auto Tech replied:

Thank you Maria!

5 stars Customer since 2009

European auto tech quickly resolved my issues on my porsche boxster, were friendly, courteous, genuine and honest. I will no longer take my vehicle to my friend for miscellaneous items sure to their professionalism and excellent work. Thank you european auto tech!

European Auto Tech replied:

Thank You Michael for a great review!

5 stars Customer since 2012

My Passat’s engine is again running well. I appreciated the competence, courtesy and efficiency of your entire team. Thank you for your concern with not only my car’s well-being but also my own.

European Auto Tech replied:

Thanks Judith!

5 stars Customer since 2012

Very professional!!

European Auto Tech replied:

Thank you Steve!

5 stars Customer since 2012

Fast and thoroughly professional.

European Auto Tech replied:

Thanks Janet! Always a pleasure.

5 stars Customer since 2007

Outstanding friendly by Dana, Linda, Jeff and John. I’m a raving fan of European Auto.

European Auto Tech replied:

Thanks Lou! We are likewise raving about your Vino selections!

4 stars Customer since 2012

definitely! Thanks for all your help! I will be back…

European Auto Tech replied:

Thank you Sally!

5 stars Customer since 2012

Wonderful people, excellent job on inspection II service. My first time — I will be back.

European Auto Tech replied:

Thanks Alec!

5 stars Customer since 2006

As usual the work was completed making sure every detail was correct. I know I can have confidence the repairs improved the operation of my vehicle.

European Auto Tech replied:

Thank you Stan!

5 stars Customer since 2006

Personal service, attention to detail, friendly staff,, and a fair price that’s how we view European Auto Tech. We have been taking our Mercedes there for years. When you can get it all at one location….why go elsewhere? Love you guys!

European Auto Tech replied:

Thank you for that nice review F.T.!

John

5 stars Customer since 2012

fast, friendly service and much less expensive than the Porsche dealer

European Auto Tech replied:

Thank You D.B.!

5 stars Customer since 2012

Great job–happy with the price.

European Auto Tech replied:

Thank You Don!

5 stars Customer since 2012

Excellent customer service! A breath of fresh air after our experience with the dealership that sold us the vehicle.

European Auto Tech replied:

Thank you for a great review Graeme!

5 stars Customer since 2009

Keeps our benz humming and nice people to do business with.

5 stars Customer since 2012

Everyone from the front office to every one in the shop was very friendly and helpful. If I would recommend you to a friend?, I have already.

Thanks for a job well done.

Emilio

European Auto Tech replied:

Thank you for a great review Emilio!

5 stars Customer since 2012

John, Jeff, Dana & Linda were great to work with. In addition to designing a great upgrade to my A/C system they also offered good advice on what else was needed (e.g. replacing the radiator). Just got in from a 1400 miles trip that was much more pleasant with cold A/C as we drove thru Phoenix & Tucson.

European Auto Tech replied:

Hey George,

Glad you had a great trip. Thanks for the stars! John

3 stars Customer since 2012

I would recommend EAT with an astrick.

Your service was very good. I had a problem while “on the road” and limped into your facility. Your team worked with me so I could pick up my VW at a time when your shop was closed.

However, when the diagnosis was made you recommended that I have a fuel injection cleaning service. I felt I was being “up-sold”. This is a turn-off.

I am new to the Tucson area. I am from Milwaukee. I used an independent VW / Audi service shop in Milwaukee. I had this shop service my VW prior to my trip to AZ. The shop made their recommendations and there was no mention of a fuel injection cleaning (note that the did recommend $2,500.00 of service). Further, I have had no issues that would suggest that I need a fuel injection cleaning service.

The bottom line is that “up-selling” is a turn-off to me. I feel I am being “sold” something that I don’t really need.

I also want to tell you that I will review your bill with the Milwaukee shop to ens

European Auto Tech replied:

Hi Mike,

Here is a link to BG technical service blog.

http://bgtechnical.blogspot.com/2012_04_01_archive.html

We use the BG cleaning products as well as the equipment shown here for the fuel injection service. This is typically what we see when there is no maintenance done for fuel injection systems on direct injection TDIs. The cost of taking the engine partially down to clean system vs. injection service before this occurs is far more costly.

Most customers don?t really notice a difference up to the time they have problems. This is because the deposits occur slowly. After the injection service for direct injection diesels, mostly all of our customers notice a drastic difference in performance.

You were showing 153,699 miles on your car. With that being a fact, I don?t think there is any question that your system is compromised.

Sincerely,

John Ranney

5 stars Customer since 2006

Thanks Mark! No drips on the driveway this morning!

5 stars Customer since 2010

Always a positive experience. Cordial staff. Work areas neat and clean.

5 stars Customer since 2012

Appreciate the help folks – thx.

5 stars Customer since 2006

Always personable and courteous service. My BMW service center of choice!

European Auto Tech replied:

Thank You!

5 stars Customer since 2012

Unbelievable service!!! Great staff and an awesome experience. I will be back for sure.

European Auto Tech replied:

Great Comment! Thanks

5 stars Customer since 2012

Like most people, I don’t enjoy performing vehicle maintenance and even less having to pay for it, but it is essential to maintain properly running vehicles. I found my experience with European Atuo exceptional and first-class, they provided outstanding service, are well organized, friendly and would recommend them.

5 stars Customer since 2008

So glad I found you. My Mini is very special and you take good care of it.

European Auto Tech replied:

Thanks Lloyd!

5 stars Customer since 2012

Outstanding job. Couldn’t be happier

European Auto Tech replied:

Thanks John!

5 stars Customer since 2007

Always outstanding service!

European Auto Tech replied:

Thanks Lou!

5 stars Customer since 2008

Excellent rating. All the staff are professional and friendly. They give detailed information about the service before and after it’s done.

European Auto Tech replied:

Thank you Gary and Cindy! It’s always a pleasure.

4 stars Customer since 2012

Professional and knowlegable team of people.

5 stars Customer since 2006

thanks for the fix on such short notice

it is always a pleasure to visit your shop

European Auto Tech replied:

Always a pleasure Robert. Especially considering your drive from New Mexico! Thank You!

5 stars Customer since 2011

Although BMW service is expensive, I think that European Auto Tech does a through job on all service items. Plus everyone is friendly and helpful.

European Auto Tech replied:

Thanks V.S. !

5 stars Verified customer

Great service very professional will be returning when service is needed.

5 stars Customer since 2011

Honest, Professional Workmanship! Every vehicle is treated as if it was their own. Truly the only place I will have my service, maintance and reapirs performed.

European Auto Tech replied:

Thank you Bill for a great review. It is always good to see you!

5 stars Customer since 2011

Always very nice staff and good service

4 stars Customer since 2012

I hunk you could have done a better job the first time around testing starting the car. It starts so much differently now that it’s fixed. Overall I am very happy with your service.

European Auto Tech replied:

Yes it was a little tough to nail based on the intermittent nature of the problem. Glad we got it resolved for you. Thank you again Eileen.

5 stars Customer since 2012

Great service all round!

European Auto Tech replied:

Thank You.

5 stars Customer since 2007

Service is always excellent and it’s great to have my car washed after the service work is done!

European Auto Tech replied:

Thanks Lou! Good to see you.

5 stars Customer since 2011

Thanks for the superb help and enjoyable morning at your shop. Will return soon! — Ed

European Auto Tech replied:

Thank You Ed!

5 stars Customer since 2011

Thorough, timely and excellent service at a reasonalbe price. Extremely friendly and helpful staff! Very approachable technicians that take the time to explain the service and will even walk you out to the car to show you what the issue is. They use genuine BMW parts with a great warranty. Highly recommended.

European Auto Tech replied:

Gregg,

It?s a pleasure to get up and start the day with a review like yours.

Thank you, John

5 stars Customer since 2010

seemed a bit expensive

5 stars Customer since 2008

Was really attentive to my needs and my budget

European Auto Tech replied:

Thanks Rusty!

5 stars Customer since 2010

Knowlegable and capable staff, prompt and courteous service, and attention to detail are hallmarks of European Auto Tech.

European Auto Tech replied:

Thanks Keith for a great review!John

5 stars Customer since 2010

I have taken my Boxster to European Auto Tech several times now and feel like each time they listen to what I say and offer good solutions. Their prices are fair and they deliver what they promise. I will continue to use them as I need work done on my cars.

European Auto Tech replied:

Thanks for a great review Burton!

4 stars Customer since 2011

Reliable and reasonable

4 stars Customer since 2009

There was a spill from the oil change that leaked off the car overnight. Brought it in the next day and you fixed it. I really like the fact that you use a larger filter and you inspect the car when you do the oil changes. It may seem like a pricey oil change, but it is worth it. Thanks.

5 stars Customer since 2010

Simple oil change, but good heads-up on next maintenance service, and car was washed…thanks!

European Auto Tech replied:

Thank you Harry!

5 stars Customer since 2011

I really appreciate the service. I’ll have the car back to get the rest of the items fixed ASAP.

European Auto Tech replied:

David

Thanks for a great review!

John

5 stars Customer since 2009

Great team, outstanding service, unit repaired on time and operating very well.

European Auto Tech replied:

Thanks Charles!

5 stars Customer since 2008

Alrady recommended you twice.

You did me a great service last week. Linda was all over my failed H2O pump from my guy in MN and saved me some $$ and grief.

Rich Speers

European Auto Tech replied:

Thanks for the recommendations Rich. Glad to be of service.

Thanks John

5 stars Customer since 2010

Prompt, sincere and honest services.

European Auto Tech replied:

Thank you William!

John

5 stars Customer since 2011

Great service ,completed quickly

European Auto Tech replied:

Thank you very much Victor

John

5 stars Customer since 2010

Always a pleasure doing business with people who treat your car the way you do.

European Auto Tech replied:

Thanks Jeff. We feel the same about you!

John

5 stars Customer since 2011

Came in with an immediate problem and got immediate help. Thanks

European Auto Tech replied:

Thank you Ward

John

5 stars Customer since 2007

We appreciate your excellent customer service. Connie

European Auto Tech replied:

John and Connie

Thanks for a great review!

John

5 stars Customer since 2011

I was ready to get rid of my BMW because our dealership seems to have a very unsatisfactory service department. You changed my mind! your assessment & work was thorough, quick, and excellent. I’m thrilled to have straightforward, quick and understandable answers to my concerns and needed work and my car back in shape!!! So quickly & easily! Who knew it was possible right here in Tucson!

European Auto Tech replied:

Hi Robin, Glad we could turn it around for you. Thank you for your business.

John

5 stars Customer since 2011

I thank you. It was very helpful and easy to have my car “worked on”.

European Auto Tech replied:

Thanks Chris!

John

4 stars Customer since 2010

Whereas I am overall happy with the quality of work that was done over the holidays, a few items were not fully addressed. For example, I came in with a trouble light on indicating a problem in the charging circuit for my Porsche. The diagnosis was an overcharging alternator. I now have a new alternator but the trouble light still comes on. I get the impression that the problem was not fixed.

European Auto Tech replied:

Yes it seems like we had an intermittent problem with the charging system. We installed a brand new Bosch alternator. It was not a rebuilt or remanufactured but brand new. All was well on our end after the install. It was load tested and road tested. After pickup the customer complained that the alternator warning would flash intermittently. Car was then returned for further testing. All car related parts, grounds, power supply, connectors were normal and solid. The problem was that the new alternator that we installed had a problem communicating with the DME ? engine control unit. We replaced with another new alternator. The car was put through many drive cycles and test driven over 100 miles to insure a fix. The customer was called back after he had driven the car for a few days. He said all was well.

5 stars Customer since 2006

From day one (10 years ago), I have been nothing but pleased with the work done on my VW. I know Jeff always does a wonderful job on my car. Dana’s Customer Service is fantastic. I just have to holler help-she takes care of me and my car. John’s not too bad either!! LOL Without a doubt, I would, have and will continue recommending European Auth Tech to my friends!!

European Auto Tech replied:

Thanks Pam! You guys are the best!

4 stars Customer since 2007

Great service, as usual. Thanks for squeezing me in on short notice.

European Auto Tech replied:

Thanks Brian!

5 stars Verified customer

Fantastic Customer Service, job is done when they say it will be done, and the company stand by their word, with no hassles on their warranty.

European Auto Tech replied:

Thank you for your comment

5 stars Customer since 2006

Once again, great job guys!

European Auto Tech replied:

Thanks Craig!

3 stars Customer since 2011

God job!

5 stars Customer since 2010

European Autotech serviced my Z3 and, now, my Z4. They are careful, competent, and thorough in their work. They will also do an excellent inspection if you are looking at a pre-owned vehicle.

European Auto Tech replied:

Thanks for the stars J.S.!

3 stars Customer since 2011

Responsible, have good integrity.good job!

3 stars Customer since 2009

I’m disappointed that some of the noise on idle is still there and that again oil was spilled on the underbody and dripped on the garage floor from the oil change.

European Auto Tech replied:

We brought the car back in for a look and see. The vibration that is there is not from work that was done. The customer wants to replace an axle himself which may be related to vibration. We removed the belly pan to see what is going on with oil leaking. There are other oil leaking issues not related to the oil change that we did.

5 stars Customer since 2011

Outstanding Work in a Timely Manner.

European Auto Tech replied:

Our pleasure Patrick. Thank You!

4 stars Customer since 2012

Friendly, professional

European Auto Tech replied:

Thanks Felipe!

5 stars Customer since 2006

enterprise car rental was really poor next time I will get my own car from somebody else unless you have another source for a car

European Auto Tech replied:

Hey Robert, I will call you on that to find out why it wasn’t good. Sorry to hear that.

Thank you for the stars.

3 stars Customer since 2007

Car wasn’t ready at the end of day, after was told it needed rear brakes. We needed the car back that day. So now have to make another appointment and hopfully will have the parts.

3 stars Customer since 2011

Job well done

5 stars Customer since 2011

Diagnosed a difficult problem though thorough research, presented me with options and did the work on time as promise for the estimated cost.

European Auto Tech replied:

Thanks for your comment Greg

5 stars Customer since 2010

It is always a nice experience to have my Mercedes repaired and/or maintained at European Auto Tech. Their staff are courteous, prompt and honest. They are not the cheapest but probably is one of the best in town. I am very satisfy with their services. Thanks, William

European Auto Tech replied:

Thank You William!

5 stars Customer since 2012

Good work, informative, clean shop areas.

5 stars Customer since 2010

Great service all around

European Auto Tech replied:

Thanks David!

4 stars Customer since 2011

That all depends on what happens today

5 stars Customer since 2012

Good job on my stuck left window. It wasn’t cheap but after reading bimmerforum and elsewhere, it’s more or less the going rate. I would recommend EAT and I’ll be back as well.

European Auto Tech replied:

Thank you Alec!

4 stars Customer since 2008

Very good service. Committed to your vehicles maintenance.

1 stars Customer since 2006

After having a second opinion by an independent European mechanic, as well going over the estimate you gave me, it is obvious that you have an extremely high upsell on all of your prices, for just one of the examples, you did an oil change and did not even replace my air filter, to replace the air filter is apart of the oil change at just about any other shop. You skip out on your work and overcharge the customer, I will not do business with you again.

European Auto Tech replied:

As far as the example used as an extremely high upsell, the oil change was done for $20.00 labor.

Included in that oil change labor price of $20.00 we reset oil service light, check and top up fluid levels, check and adjust tire pressures, check all lights and do a visual inspection report at no additional charge. There is no air filter done with an oil change. It is done with a service inspection. This car was in a very poor state of mechanical condition. This car needed an inspection maintenance not just an air filter. The customer was given an estimate for that and more severe mechanical issues. He declined to get anything fixed. This car came in last year needing a brake light switch for no brake lights. This car still has no brake lights. I wonder if this other independent European car mechanic included this in the ?under $300.00? estimate and did not skip out on adding this for free too.

3 stars Customer since 2011

I am a consistent BMW owner, and have been to several independent shops around town. After evaluating my experiences, I do prefer to take my business to your shop.

I am always pleased with the quality of work that is performed at European Auto Tech; however, I do have some observations regarding my experience as well. I do feel that the labor charges I have incurred at your business have been a little excessive on more than one occasion, additionally, I believe it would be nice to have a little more interaction with the technicians who actually perform the work to get a better understanding of the work performed.

All that said, I definitely plan to consider European Auto Tech for my future service needs.

5 stars Customer since 2012

Understood I wanted my Audi serviced right. Identified what needed to be done with complete estimate. I checked part prices online and they were at or near discount prices. Work done well too. Thanks!

European Auto Tech replied:

Thank you William!

5 stars Customer since 2010

Consistently high level of service.

European Auto Tech replied:

Thank you for the comment Jeff!

4 stars Customer since 2010

i appreciated the sun shields put up in the car after you were through working on it. dana and linda are friendly and polite and patient.

European Auto Tech replied:

Thank you for your comment Maggie

4 stars Customer since 2012

you seem to have a very professional operation

European Auto Tech replied:

Thank you Bruce

4 stars Customer since 2008

Service is excellent. The absence of donuts or cookies cost you a star.

5 stars Customer since 2009

Competent, accommodating, communicative. Thanks John, Jeff, and Dana.

European Auto Tech replied:

Thank you Mark for the nice review.

John

5 stars Customer since 2007

But the tech didn’t put the mileage down on the work order so I’ve got to “guess-ti-mate” it at about 91.5 k.

Other than that. SUPER! (As always!)

European Auto Tech replied:

Hey Tom,

We have your correct mileage on our side. It is noted and corrected.

Thank you for your business! John

5 stars Customer since 2010

Your service is always fantastic. The techs went above and beyond in helping us check out the car that my parents ended up buying for me. Linda was extremely patient with me and my mom as we worked thru our questions. We will have European Auto Tech maintain the vehicle when it returns to Arizona for next school year.

Thanks for the great service.

European Auto Tech replied:

Thank You very much for that review Kimra!

5 stars Customer since 2011

Dana was great to work with – I believe that she went above-and-beyond with coordinating my Audi’s service. She did what she said she’d do, and followed-up appropriately. Thanks.

European Auto Tech replied:

Thank You David

5 stars Customer since 2006

best in town…wouldn’t think of going anywhere else.

European Auto Tech replied:

Thanks Terry! I have to disagree. You are the best!

Love you!

5 stars Customer since 2010

You guys are experienced, skilled, courteous and honest!!

European Auto Tech replied:

Thanks William,we appreciate the compliment.

5 stars Customer since 2009

They’re professionals, they do excellent work at a fair price and are helpful, friendly and honest. John Schneider

European Auto Tech replied:

Thanks John!

4 stars Customer since 2010

Great service but very high prices, only reason for four stars

5 stars Customer since 2011

Attentive and friendly service. Service provided was Great!!!

European Auto Tech replied:

Thanks Al!

4 stars Customer since 2010

I would like to be able to speak directly to Mark (Merc Tech)? instead of back and forth with Dana. I plan to schedule an appointment in the future. Thanks for all your help. Larry

European Auto Tech replied:

Hi Larry,

I hear what you are saying. It would be impossible to interrupt the Techs whenever there is a question about a customer’s car.

With the usual busy work day, it can easily compromise safety with constant distractions. We can give you a one on one on a specific

problem with some time management. Thanks for your understanding. John

5 stars Customer since 2007

I trust your mechanic, Jeff, to make the right recommendation on what’s needed to be done on my car. ET has a great support staff in Dana and Linda. I feel the entire company embraces total customer satisfaction!

European Auto Tech replied:

Thanks Lou. We remain humble and don’t take it for granted.

5 stars Customer since 2007

Always have done a good job at a fair price.

European Auto Tech replied:

We aim to please. Thanks Bob!

4 stars Customer since 2011

Very detailed and trustworthy

European Auto Tech replied:

Thank you S.H.

5 stars Customer since 2009

It’s never fun to take your car in to the mechanic, but everyone at European Auto Tech is wonderful. They are fair, honest, even showed us the broken parts on our car and have always treated us well and with respect. As long as I have my car, they will always be the people I will take it to. Highly recommended!

European Auto Tech replied:

Thanks you so much Charlie and Mayim!

5 stars Customer since 2011

Great Service …will go back again

European Auto Tech replied:

Thank you Melissa

5 stars Customer since 2006

Brilliant service, genius mechanics, fast service, reasonable cost and decent coffee, what more could one ask for?

European Auto Tech replied:

Thank you for your compliment Graig.

5 stars Customer since 2010

Love your service, fast and reasonable rates

European Auto Tech replied:

Thanks Vanessa! Great to hear.

5 stars Customer since 2008

I have been a client for several years and have received excellent, dependable service from all including; Dana,Linda and Mark. Last year I had my front brakes replaced (Mercedes S430) and they continued to sqeak for months afterward. John gauranteed his work (under warranty) and Mark appropriately replaced the faulty parts at no cost to me. Car wash is a professional touch too! 5 Stars!

European Auto Tech replied:

Thanks Debra!

5 stars Customer since 2011

we will be back for all our Jetta needs,Thanks

5 stars Customer since 2011

Good job, i was very satisfied with everything they did on my car, im very positive that i will my bring car back again.

European Auto Tech replied:

Thank you Abi

5 stars Customer since 2009

will be a returning customer

5 stars Customer since 2006

Great staff, great job.

5 stars Customer since 2011

The folks in the office know autos as well. You will receive knowledgeable explanations from the whole team.

4 stars Customer since 2009

Good, friendly service. Car was ready & work completed when expected.

4 stars Verified customer

I know you serve many very fastidious owners, but I think you could prioritize some repairs and suggested” rather than all repairs as being needed.

European Auto Tech replied:

Hi Anonymous,

We would always list the repairs needed and prioritize them unless we felt there was good reason to do all that was suggested. Please call us if you like to discuss what was stated as needed. I would be glad to go over anything that was suggested.

Thanks, John

520-888-6575

5 stars Customer since 2008

John,

The exorcism worked. The digital dipstick is still at the full line. You can tell Mark and Jeff that my 3 is no longer possessed.

As far as the a/c service, the temperature of the air from the vents is the same as before the service. My e46 has noticably colder air coming out of the vents. I don’t know what else can be checked on the a/c but if you can think of anything let’s check it the next time.

5 stars Customer since 2009

Honest, friendly, quality service

5 stars Customer since 2006

Everyone wants to find a mechanic they can trust, and this is surely one of the best.

5 stars Customer since 2011

Great service. Professional, and did a great job on my car.

5 stars Customer since 2008

Receptionists are great! Always provide honest and professional work!!

5 stars Customer since 2006

Thanks for everything. The Audi is running great!

European Auto Tech replied:

Thanks Michelle, glad to hear it! John

5 stars Customer since 2006

Great service. Friendly staff. They are the only service personel I let work on my SLK230.

European Auto Tech replied:

Thanks Frank and Mary! John

5 stars Customer since 2011

Called around for pricing. European Auto Tech got me in quickly and the price was even cheaper than they quoted! Never had that happen at a car repair shop. I will be back for more repairs.

European Auto Tech replied:

Thanks Jess! Glad to please. John

2 stars Customer since 2008

Had to make two trips for the service. Charged too much for labor.

European Auto Tech replied:

Sorry Lloyd, we know your time is valuable. That is why we make sure that we have the correct part in hand before we have you come down to get it. If you recall we requested that you wait until we called and verified that your parts had arrived. You came down early and were disappointed that the parts were not yet here the first time. The second time, the part was sent to the wrong shop. You showed up again without us calling you and verifying the part was here. Thanks John

5 stars Verified customer

Thank you for the excellent customer service, fast detailed analysis, and speedy resolution!

European Auto Tech replied:

Thanks Dan!

5 stars Customer since 2010

Thank you european auto tech staff. John your staff should be commended on a job very well done. From Dana and Linda at the front desk to those who worked on both my Posche and BMW X5. Everyone was great and I am extremely happy with the work done, especially on my Porsche. Appreciate the military discount as well.

European Auto Tech replied:

Thanks Danelle! Our pleasure.

5 stars Customer since 2011

Wonderful service from the start!

European Auto Tech replied:

Thanks Steve back to you!

5 stars Customer since 2006

I have been dealing with European Auto Tech for at least 8 years.

I tell everyone who asks, or does not ask, that I think European is the best. They take care of me and my Jetta. They are honest, reliable, wonderful customer service and will only deal with them…not the dealerships.

John, Dana and Jeff are outstanding.

Proud to be a European Customer!

Pam Birmingham

European Auto Tech replied:

Thanks Pam, we feel the same to you!

5 stars Customer since 2011

Visit 2: 5 stars on ’84 Porsche 944 repairs. Visit 1: 4 stars for earlier visit/ repairs on ’02 M.B. E430 since interior of car was left in greasy- smelling condition (it went away after I cleaned the steering wheel w/ leather cleaner). Excellent service and satisfaction for repairs made.

European Auto Tech replied:

Thanks for the review.

I’m not sure what to say about any smell in the car. I was probably the last one to drive it after it got aligned. I did not notice anything.